Technical study and commercial offer requested by Novitas
NOVITAS asked us all to take into account particularly that, due to an increasingly competitive environment, sensitive data is particularly well protected under penalty of losing technological advances which have often required a significant investment in time and money.
Novatis, a company specializes in finding industrial partners abroad for innovations created in Switzerland by the network of HES schools. It has offices in Shanghai, Hong Kong and Santa-Ciara in the United States. Novitas will leave Neuchâtel and move to Geneva to new premises undergoing renovations. Among these 23 current employees. 2 IT specialists, 1 project manager and a technician in charge of technical support. The offices it will occupy are in premises under renovation spread over two floors.
NOVITAS nous a mandaté pour couvrir les besoins suivants.
- Purchase of client workstations, printers, servers, network equipment
- Organization of company data
- Data backup solution (outsourced backup)
- High availability for services
- Network hardware must be compatible with VoIP
- Implementation of ITIL process, IT charter, technical support on request
- Messaging fallback solution
- Electrical backup essential
- Prescription of wiring standards
- Layout of server rooms
- Wiring and cabinet specification
- Backup strategy
- Office 365 Business Premium
Contrat SLA
- Incident management
- Procedure
- Maintenance service
- RACI table
- Signatures
- Shares
- GPO
- Packet tracer
- Adressage
- Plan de câblage
- Naming convention
- Building plan
- Cabinets plan
Helpdesk et Charte [pdf-embedder url="https://formation-mac.ch/wp-content/uploads/2018/07/NOVITAS-Helpdesk-et-charte.pdf" title="NOVITAS Helpdesk et charte"]
This allowed us to be as close as possible to your needs and to write an offer that is not only commercial but also very technical. From experience we know that for a project to be completely successful, preparation is essential. For this our offer is also a study on which we can rely to give life to your projects. Also in this spirit, we remain proactive during the production phase. The nature of our branch, which is digital, is constantly evolving, it is important to remain flexible with regard to the revolutions that are still ahead of us.
On this offer, we were able to obtain a good discount (-30%) thanks to the very good collaboration we have with our suppliers.
To carry out this project, the NOVITAS budget for the IT department having been drastically reduced , together we looked for a way to reduce IT expenses without compromising the success of the projects. It is a question of finding a good balance between costs that are too high deteriorate profitability and an investment that is too low which slows down development.